FAQ

Frequently Asked Questions

1. Free Shipping? Yes.

Komagal offers free shipping on all orders over Rs. 250. Orders less than Rs. 250 will have a Rs. 40.00 delivery fee.

2. What is the minimum order quantity for free shipping?

There is no such minimum order quantity. You can even order a pen worth Rs.50/-. But to receive free shipping the minimum order should be of Rs. 250/-, else Rs 40 will be charged for shipping.

3. Where do you deliver?

We do delivery for most of our products across India.  You will get more information regarding the product in our site.

4. What are my shipping options?

We ship our products through reputed and international courier services which enables you to get products in your door steps. You can always view the exact cost for your shipping when checking out with your item.

5. When can I expect my order to be delivered?

Most orders will be delivered within 3-5 business days depending on size and availability of the products. Sometimes large quantities of the products will not be delivered immediately. Our friendly customer support team will inform you in all cases of anticipated delays.

6. Can I cancel my orders?

Yes, you can cancel your order through our customer support with your order number. We cancel your order only when the shipment is not made. We provide a 100% Store Credit Coupon for the value of cancelled order that you can use it on your next purchase.

7. We replace new for Return Shipping

For defective, damaged or wrong product, a new product will be replaced.